Re: [cobalt-users] Email problems on RaQ2 and RaQ3

[Nasser Hassan <info@xxxxxxxxxxxx>]

Dear John,

Please note that the IP addresses should be placed in the zone files for each
canonical (www.,mail, etc), in order for email to function properly on the
RAQ2 Server.

This could be your problem.

We also faced this issue on the RAQ2 Servers.

Nasser

John Fraizer wrote:

> Hello.
>
> I am having problems with the RaQ2 (RaQ1 with upgrade) and RaQ3i
> appliances when I select "accept email for domain" in the site settings
> tab.
>
> Once the appliance creates the "@domain.com     %1@xxxxxxxxxxxxxx" entry
> in the virtusertable database, the mailserver totally freaks out.
>
> ANY email sent to @domain.com or @www.domain.com errors out with the
> following:
>
> "rewrite: excessive recursion (max 50), ruleset 3"
>
> This evening, I tested this on a Virgin RaQ2 install (complete with *ALL*
> updates) with the same response.
>
> We can't be the only ones seeing this behavior, especially since I am
> seeing it on both the RaQ2 and RaQ3 platforms but, I can't seem to find
> any information in the knowledge base regarding this problem.
>
> I know that the syntax being put in virtusertable by the UI is correct
> because I use the exact same syntax on our company mailserver in which I
> manually configure virtusertable and it works like a charm.
>
> Somebody PLEASE help!
>
> Thanks,
>
> John
>
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