Re: [cobalt-users] Email errors

[Alfredo <alfredo@xxxxxxxxxxxxxxx>]

I'm assuming that you know, John, that Raq does not need any hostname 
for its mail functions. both pop and smtp can function with just the 
domain name configured in an email client IF you have the dns done 
right. See below.

>    ----- Transcript of session follows -----
> 553 5.3.5 mail.cordeiroaccountingonline.com. config error: mail loops back
> to me (MX problem?)
> 554 5.3.5 <ccordeiro@xxxxxxxxxxxxxxxxxxxxxxxxxxxx>... Local configuration
> error

Usually this means it isn't recognizing 
"mail.cordeiroaccountingonline.com" as a mail server or site 
accepting email. To be absolutely certain, do two things:

Is mail.cordeiroaccountingonline.com a real web site? If so, you 
should define it as the site that accepts mail for your domain. If it 
isn't, you might want to simply create that site in order to make it 
very clear to the Raq that you want a server with the "mail" 
hostname. It's not absolutely necessary but, if you don't have a huge 
number of virtual sites, it might be worth it. That's what we do, by 
the way, for one domain.

In any case your mx record should be:

MX cordeiroaccountingonline.com > cordeiroaccountingonline.com

Take the "mail" out of your record and make sure one of your sites 
accepts mail for the domain. As long as there's a "mail" site in 
existence, your email will flow properly.

Hope to this helps.

Alfredo
--
People-Link/Institute for Mass Communications
www.people-link.org
Communications for a Better World...and for the People Who are Building One!
Members, Local 1180, Communications Workers of America, AFL-CIO