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RE: [cobalt-users] Enhanced Support-- Sun Begins Making Changes
- Subject: RE: [cobalt-users] Enhanced Support-- Sun Begins Making Changes
- From: "Dan Kriwitsky" <dan@xxxxxxxxxxxxx>
- Date: Fri Oct 27 13:36:00 2000
- List-id: Mailing list for users to share thoughts on Cobalt products. <cobalt-users.list.cobalt.com>
> >>EXTENDED SUPPORT IS STILL AVAILABLE!
> >>After your 30 days of free support, you can still get expert help.
> >>Basic technical support services will be available for $49.95 per
> >>incident, payable by credit card. The same quality service is
> >>available, and satisfaction is guaranteed or you don't pay!
>
> I guess we are seeing the first manifestation of Sun's ownership
> of Cobalt.
>
> Now, we will pay extravagantly for support of our RaQs and Cubes.
>
> I wonder what will be next.
>
How long do you think you would get free support on any "appliance" you buy?
What does the warranty say that came with the server?
--
Dan Kriwitsky