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[cobalt-users] Re: erraneous mail routing




From: Gerhard Schild <cobalt.gs@xxxxxxxx>
Subject: [cobalt-users] erraneous mail routing

There are several virtual domains set up.
There is a user called "info" under domain "a.com".
There is a domain "b.com" with different email accounts (it doesn't
matter if there is "info@xxxxx" or a catchall "@b.com").

Well, maybe it does matter. Is there an "info@xxxxx"?

Now the error: mail to "info@xxxxx" goes to the info account instead
of the corresponding mailbox within b.com.

If there IS an "info@xxxxx", Gerhard, that's your problem.

The RAQ keeps one list of email users for the entire server. all sites. So if you have a name -- say info -- in one domain, you can't have that as a real email username in another domain. It will do just what you're seeing.

If there is no such address, what the Raq often does is find a user with that name and deliver it to them. :-) Cute, huh? So, while there's no info@xxxxx, the Raq isn't treating it as an error and not sending it to a catchall box.

The fix is to create a new user in the b.com domain (say infob@xxxxx) and then create an alias in that user's email record for "info". This user should log on with the real username "infob" but may have the info@xxxxx as his/her return email address.

This can all be done via the GUI and lots of people who use the Raq for email for virtual sites use this method.


Alfredo
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