Re: [cobalt-users] Can't find user pages template on Raq's or Qube's

[Kris Dahl <krislists@xxxxxxxxxxxxx>]

on 9/26/00 12:33 PM, Bob Griffor at bgriffor@xxxxxxxxxxxxxx wrote:

> At 06:36 PM 9/25/2000 -0400, you wrote:
> 
> 
>> search the archives for this list!
> 
> You know, you are the most unhelpful list that I have been a member
> of.  Maybe if you sent him a link to the archives, or maybe *gasp* answered
> his question, instead of filling my e-mail box with a one line top post of
> a simple question.

Sure sending a link to the archives is fine.  In fact he did do it--the link
is at the bottom of every email.  The problem is, Bob, that if give them the
answer even though it has been covered, ad nasuea, already it doesn't give
anyone motivation to find it themselves.  You simply re-enforce NOT looking
in the archives... Which is going to get you more and more single line top
posts.  It is a viscous cycle, the one you're proposing.

> You people have to realize that cobalt markets these servers to
> inexperienced users, and stupid responses to list aren't
> helpful.  Especially coming from someone whom the e-mail previous is
> begging for help.  Some of you people just amaze me with your selfishness.

No, this stuff isn't marketed to inexperienced users.  I have been looking
at the site and it is marketed towards ISPs that need automated, high
density, low-cost servers that can be operated by people in call centers,
etc.

It just so happens that it is actually used by people with little or no
experience.

I will give you this:
Cobalt does sell it as, and I quote: "The Cobalt RaQ includes everything you
need to begin hosting now." Which is VERY irresponsible, IMNSHO.  Things
that are not included:
* Support Contract
* Routers
* BGP Routing
* System Engineers

> By the way, John, he cannot browse the list archives because they are
> currently down.

Google is still up.  Google caches everything.

OFFICIAL NOTICE TO THIS LIST: if you don't like the Cobalt list archives's
search engine, then use google.

Add this to the search query at http://www.google.com:
site:cobalt.com
and it will limit to what is in the Cobalt domain.

> TO COBALT:  If we cannot get rid of the rude and un-helpful people, maybe
> it is time to make this list moderated.

There is nothing rude about telling someone to check the archives.  It is
rude to not check first.  It is severely effecting the quality and
efficiency of this list when people abuse it.

-k