Re: [cobalt-users] Stripped excel email attachments

["Gerald Waugh" <gerald@xxxxxxxxx>]

"Anita Hayes" <anita@xxxxxxxxxxxxxxxxxxxxxxxx> wrote
> I have a problem with one customer who sends us Excel files (less than
> 400Kb) that are routinely stripped off.  The ISP says its not happening at
> their end...  must be our Cube.  I cannot find anything in the cube that
is
> causing this.  Also, the recipient then has the customer forward same
email
> to hotmail address... works fine.  He then forwards from hotmail back to
the
> cube, and they are received fine.  I can then forward those same
attachments
> back to the original recipient, and he receives them fine!
>
> Our customer is getting cranky that we've been unable to resolve this...
> any solutions out there?
>
> Anita

What is Maximum email message size (KB) in control panel email parameters?
Probably small!
Gerald