RE: [cobalt-users] UK Colocation

[Chuck Gorish <cgorish@xxxxxxxxxxx>]

these customers must also understand that constant checking on their part 
is becoming part of the problem, and that, being the nature of the 
internet, anything under 800ms is to be considered acceptable... they 
cannot control their routing to the server.. one time there may be only 5 
'hops' while at others there may be 30.. and no one can control the quality 
or available bandwidth getting there... i may be wrong, and out of line 
here, but if i was to see my site maintaining under 500ms even during heavy 
load periods, i would not complain at all:)

> The main reason for complaint from us is that we have hosting customers on
> the server, so they're checking the server all the time and we've been
> getting more and more complaints about poor response time from the Webfusion
> server. We also have network monitoring running on all our servers and it's
> only the Webfusion server that fails the ping tests through the day.



Chuck