RE: [cobalt-users] SPAM Question

["Dan" <dan@xxxxxxxxxxxxx>]

> I had someone contact telling us that one of our users' was
> spamming. We do
> not allow our users to use SMTP to send mail, we have them use their ISPs.
> The headers showed that the SPAM had been sent from his ISP but the from
> address was the guys domain we host. I guess the guy did a whois and found
> us. Can anyone offer advice? Are we responsible?
>
> How can I prove that our customer did or didn't do it? I hate
> SPAM and would
> drop a customer if I knew they were doing it, but how can I tell.....It
> didnt come from our server and the from part can say anything.
>
>

It depends on what the Spam was. Did it advertise your client's web site?
Was the reply address being used to collect replies to the Spam? If either
of the above is yes, your client is spamming. Whether he sent the Spam via
your server is irrelevant. It would be subject to being in the RBL either
way, as would your server for providing Spam support services.

--
Dan Kriwitsky