Re: [cobalt-users] Re: Re: Cobalt Wish List If you must respond to this do it off the board! (CobaltList)

["CobaltList" <cobaltlist@xxxxxxxx>]

> I am not getting into a flame war but wish to set the record straight a
> little.
>
> Thanks to all who have helped me on and off list.
>
> Since two of my posts were quoted out of context I will re state the
story.
>
> I have a problem with a Raq 3 answering on an IP address it isn't supposed
> to.
>
> As I was waiting for several days for a reply I posted an enquiry here and
> responded to what I took to be a genuine statement about Cobalt support
> having become slow .
>
> Since then I have received help from Cobalt support - Thanks Salvatore and
> Jason.
>
> I can categorically state that people from Cobalt do read this list as
they
> have phoned me - thanks Mark .
>
> I will continue to post the solution to the problem as it helps others to
> read solutions rather than just problems, but under the original thread.
>
> Again thanks to everyone who has helped.
>
> regards,
> Martin House

Ok Martin I don't want a flame war with you either.  What I do want is for
cobalt to make a knowlege base entry or document your problem somehow.  Even
if you caused it (Unless you did something really weird)  So when customers
come around for a little help they can get the Information they need in a
timley manner.  This can only help coblat grow.  Sounds to me like now the
customers can read over the archives and not find the answer you got...  Do
you understand what I'm saying?  They are not growing and if I had to guess
they are just waiting for somebody to buy them out.

Sincerly
Zeffie