Re: [cobalt-users] Cobalt - Start supporting your product line through the mailing list!

[Jeff Lasman <jblists@xxxxxxxxxxxxx>]

Chris Adams wrote:

> If you need to contact Cobalt, this is not the place.  Try going to
> http://www.cobalt.com/support/ if you need help from Cobalt.

Unfortunately that doesn't seem to work either; I've not yet been
contacted in over ten days after following instructions there, posting
there, AND making repeated telephone calls.

Finally today I spoke to Cobalt's Customer Support Manager.  I still
don't have an answer, though <frown>.

> This list is a bunch of people that use Cobalt's products helping each
> other out with things that are beyond the scope of Cobalt's support
> (like adding other software).  There are some Cobalt people on the list
> that chime in from time to time, but they are usually busy working on
> other things (like new products, software updates, or answering support
> questions sent to Cobalt).

The cobalt employee responses on this list, though few and far between,
are usually quite good.

Jeff
-- 
Jeff Lasman <jblists@xxxxxxxxxxxxx>
nobaloney.net
P. O. Box 52672
Riverside, CA  92517
voice: (909) 787-8589  *  fax: (909) 782-0205