Re: [cobalt-users] Managing risk.

[Jeff Lasman <jblists@xxxxxxxxxxxxx>]

Colin Smith wrote:

> All of the (Unix) systems I look after have better than 99.9% availability
> using the above facilities without adding the complexity of clustering and
> system redundancy. In my 15 years I've had one ethernet card fail, two
> power supplies and several IBM disks. A far more common scenario is that
> the system administrator 'rm -rf *'s a filesystem or removes the wrong IP
> addresses from the DNS by mistake.

But do you guarantee it?  I never said I couldn't provide it.  I said I
wouldn't guarantee it.

A guarantee without financial incentive is worthless.  When accounts are
at $20/month, what should the financial incentive be?  Anthing less than
a free month would be laughable.  A free month for every customer on the
system that went down would be expensive (200 customers @ $20 each is
$4,000).  And only giving it to customers who notice and call you would
be fraudulent.

imho.

Jeff
-- 
Jeff Lasman <jblists@xxxxxxxxxxxxx>
nobaloney.net
P. O. Box 52672
Riverside, CA  92517
voice: (909) 787-8589  *  fax: (909) 782-0205