Re: [cobalt-users] RAQ3 - If more than 10 MB of email - "AUTH SCRAM-MD5 or APOP to connect to this server" - please help.

[SM <sm@xxxxxxxxxxxx>]

Hi Charles,
At 16:28 26-04-2004, Charles Teton wrote:
> I have a RAQ3 which my wife and I use a lot. My wife works for 2 
> multinational companies, meaning she gets between 10 to 30 MB of emails, 
> mostly video files, a day...
>
> Nearly always when she has between 10 to 20 MB of emails sitting on the 
> server I start to get the following message in the logs:
>
> Apr 26 08:35:27 www in.qpopper[5948]: **** at **** (****): -ERR [AUTH] You 
> must use stronger authentication such as AUTH SCRAM-MD5 or APOP to connect 
> to this server

This is not a sendmail related error.  If you enabled APOP for that domain, 
you should configure your mail client to use APOP when retrieving mail.

> At the same time, my wife is asked to enter her password again and 
> again... To no avail...

The password is rejected as the server expects a stronger authentication 
than using plain text to authenticate.

> If I move most of the files to a temp folder, and make sure its under 
> about 10 MB, everything is fine again...

It looks like a disk space issue when retrieving mail.  Increase the quota 
for that user and test.

> Please can someone tell me if this is a known bug with Sendmail and/or if 
> there is a work around?

This is not a sendmail problem.  The error is being generated by Qpopper 
which is used when you connect to the server to retrieve your mail.

BTW, you did not mention whether the email bounces when sending large 
attachments to that user.  If that happens, you should see the maximum 
message size limit which has set.

Regards,
-sm