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Re: [cobalt-users] user can't send e-mails

At 11:30 AM 4/6/2004, you wrote:


Hi,

I just transferred some sites from one raq550 to another raq550.  After the
transfer, one of my users is unable to send out e-mail messages.  He keeps
getting a "relaying denied" error even though he is checking for messages
before attempting to send them.

It seems as though he CAN send e-mails to me, but can't to anyone else.  I
don't know why this is.  he had been using his e-mail fine for over a year
before moving to this new server.
I've noticed that moving sites (using cmu) sometimes leaves out the entries for the relay for in the mail server settings. I've generally had to put them back in by hand, which is a total pain. 



I put his settings into Outlook Express on my computer and was able to send
without any problems.  I'm completely out of ideas.  Any help or ideas would
be appreciated.  His ISP is verizon if anyone has info on them.

Oh yeah, he's using his mail.hisdomain.com as his mailservers.  I'm not sure
if verizon will allow him to use their's as the outgoing.


Thanks,

Jeremy

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