Re: [cobalt-users] TELNET IS STILL DOWN!

["Jason Honingford - Sr. Web Developer" <webmaster@xxxxxxxxxxxxx>]

Cobalt has a nice all in one box, but do not rely on them for support.
That's one thing I've learned. In my experience, when it says login not
correct,  it means the password is wrong, or the username does not exist, or
have permission. Obviously, telnet is still running if it gives you that
message. The raq has a hardware reset button to reset the admin password.
And yes do make sure the user has "shell" enabled.

Now does anyone know how to make an IIS4.0 SSL Thawte certificate work on
the Raq3? Pain in the A$$ that Cobalt!

Jason Honingford, webmaster
www.exit18.com

----- Original Message -----
From: "William J. Heaton" <wjh@xxxxxxxxxxx>
To: <cobalt-users@xxxxxxxxxxxxxxx>
Cc: <admin@xxxxxxxxxxx>
Sent: Sunday, March 26, 2000 12:26 AM
Subject: [cobalt-users] TELNET IS STILL DOWN!


> Sorry to raise this issue.  I'm reposting the following message that I
just
> sent off to Cobalt support via their web page.  We've had no response from
> them on this issue and I'm hoping that one of their managers will see it
> here and contact us.  Needless to say we starting to worry about their
> ability to provide technical support.
>
> -------------------------------
>
> We have tried multiple times to contact you via the Email page, The
Mailing
> Lists, and via Telephone and have had only one response that DID NOT
> address the issue.  This is issue has been open for about a week with no
> positive response from Colbalt.
>
> Two other RAQ3 customers have contacted us with the SAME problem asking if
> we've been able to resolve it.  Clearly this is an issue that is effecting
> more than just one customer.  Clearly this is an issue with the RAQ3
> configuration.  I'm asking that this be escalated as it creates a severe
> handicap to operations.  Many of the fixes in the knowledge base
presuppose
> telnet access to perform.
>
> To recap the problem:  We no longer have telnet access to our box.  Here
is
> a log of a sample session:
>
> Cobalt Linux release 5.0 (Pacifica)
> Kernel 2.2.12C3 on an i586
>
> login: admin
> Password:
> Login incorrect
> login:
>
> Yes, the password is correct.  We still can use the control panel and FTP
> to access the site.
> Regards, Bill
>
> --------------------------------------------------------------------------
----------
>
> William J. Heaton            Grand Designs,
> Ltd.              <http://www.conflux.net>http://www.conflux.net
> wjh@xxxxxxxxxxx        4917 Evergreen Way, Suite
> 10           <http://www.gdltd.com>http://www.gdltd.com
> (425) 710-9006             Everett, WA  98203
>
>
> _______________________________________________
> cobalt-users mailing list
> cobalt-users@xxxxxxxxxxxxxxx
> To Subscribe or Unsubscribe, please go to:
> http://list.cobalt.com/mailman/listinfo/cobalt-users
>