[cobalt-users] raq2, letter to Cobalt

["Henk Heidema" <cobalt@xxxxxxxxxxxxxxxxxxx>]

Open letter to Cobalt.

After many requests for support and postings on this list I would like to
draw your attention to this problem.
The Cobalt raq2 has been configured to automatically send messages with
reference to quota excursions.
This may be a handy feature from a server-technical point of view,
commercially it is a nightmare!
I try to keep a good relationship with my customers, by serving them with
advice when ever it seems they need more space or features to their domains.
It is therfore totally unacceptable that a machine spams my customers in a
completely unacceptable and uncontrolable way.

I have been asking several times for a way to cancel this feature, but no
result.
Therefore I try again, with this letter, to convince Cobalt of the
absurdness of this message system and to ask them to provide a way to cancel
it, so I will be the only one addressing my customers.

Best Regards
Henk Heidema