Re: [cobalt-users] In The Q

["Jay Falconer" <cobalt@xxxxxxxxxx>]

<<Look, what is VERY unfair though is asking existing customers to for over
the $1500 from scratch.  I mean these people have already paid good money
and it would be smart to have a cheap upgrade.  Heck I would probably credit
them all the fees they have paid to date towards the $1500.  That way if
they had used in the Q for 1 year they would have to pay $1000, 2 years only
$500, etc.  That way longtime customers would not feel stabbed in the
back.>>

Huh? Only new ISPs are paying the new price.

Old ISPs were given a chance to upgrade to the new plan at a discounted
price or stay on the old plan.

Not sure where you got this idea from? The originator of this tread signed
up two days ago and tried to do so on the old plan's price. He was not an
existing ISP, he was a new ISP trying to get the old price.

Jay Falconer
"In The Q" E-Commerce System
www.InTheQ.com

----- Original Message -----
From: "Michael Aronoff" <ma@xxxxxxxx>
To: <cobalt-users@xxxxxxxxxxxxxxx>
Sent: Friday, 03 March, 2000 09:45 AM
Subject: RE: [cobalt-users] In The Q


> Alright I have been reading this thread for a while and I must jump in.
>
> Jay wrote:
> >"which is NOT a true statement. It WAS $500 a year on the OLD IPS program
> and
> >now it is just a flat ONE-TIME fee of $1500. There are no recurring
yearly
> >charges except an OPTIONAL maintenance fee after the first year. The
$1500
> >one-time fee also includes free support and free upgrades for a full
year."
>
> OK so it used to be $500 each year, now it is $1500 one-time.  Hmmm...
> sounds like a good deal right. But wait if I want upgrades and support it
is
> $500 per year?  OK so now it is really $1500 year one and $500 every other
> year.  Except for the extra skins, sounds like a $1000 price increase to
me.
> Not that that is unfair but call it what it is.
>
> Look, what is VERY unfair though is asking existing customers to for over
> the $1500 from scratch.  I mean these people have already paid good money
> and it would be smart to have a cheap upgrade.  Heck I would probably
credit
> them all the fees they have paid to date towards the $1500.  That way if
> they had used in the Q for 1 year they would have to pay $1000, 2 years
only
> $500, etc.  That way longtime customers would not feel stabbed in the
back.
>
> Just my longwinded 2 cents...
>
> Michael Aronoff - CIIC
> ma@xxxxxxxx <mailto:ma@xxxxxxxx>
> Calabasas, CA
> 818-591-7825
>
>
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