[cobalt-users] Re: Tech Support

[Hyrb <hyrb@xxxxxxxxxxxx>]

On buying my raq3:

> The why the hell did you buy it from them? They shouldn't be selling
> something they won't support. There are plenty of VARs that do support
> the
> product, (which is how it's supposed to work). You buy a car from a
> dealer,
> the dealer handles the service, not the manufacturer.
> --
> Dan Kriwitsky

Wrong industry friend.  If I buy a Compaq from Sears, my support comes from Compaq.
When I bought my HP from Egghead, the support comes from HP.  When I buy an IBM from
Best Buy, the support comes from IBM.

The facts are that Cobalt sells the same way as the brands above.  And they should
provide support that is just as good, IF they intend to survive.

Nuff said,

Ray