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RE: [cobalt-users] Being bitchy



Title: RE: [cobalt-users] Being bitchy

Bill,
        *whew* Where do I start. Ok here we go:
1) Hehehe..... Link lights have never worked on the RaQ3's..... sorry.

2) The excessive recursion error is probably because there is a cname record for the mx record (mail.blah.org -> MX -> blah.org). This I have found is a very bad thing with all versions of the Cobalt Raq. Try doing "blah.org -> MX -> blah.org" that may solve your problems.

6) Cant be done. You are right it is a linux thing. But it's all to do with group permissions. The only way around it that I have found is to make admin own all of the dirs/files in /home/sites ( chown -R admin /home/sites )

7) This one you will have to edit the httpd.conf. But you can make each sites ScriptAlias /home/sites/home/cgi-bin. This will be the same as blah.org/cgi-bin/ for ever site. Again just a thought.

8) I think that I have heard that the restore CD is out. Maybe just roomers.

Charlie Wickham
Tech Support/Senior Cobalt Technician
Interliant, Inc.
www.interliant.com

-----Original Message-----
From: Bill Gunning [mailto:billgun@xxxxxxxxxxxxxxxxx]
Sent: Wednesday, February 02, 2000 4:40 PM
To: cobalt-users@xxxxxxxxxxxxxxx
Subject: RE: [cobalt-users] Being bitchy


>I just wanted to see if any one has had problems with the RaQ3's.
>Recently they have been giving me nothing but headaches.

I ran into a couple of problems, currently I am moving my client
from several iserver.com accounts to my very own RaQ3's....

1) I got a RaQ3 that has the Link Light issue, still waiting for a
   RN number from Cobalt

2) Email <<< 554 rewrite: excessive recursion (max 50), ruleset 3

   When I send email from iserver.com to my RaQ3 and the Resolve
   to address is a cname then the RaQ3 send's the email back with
   the nasty recursion error. I have a test setup using 401.com & 408.com,
   both domain names are using the same server, IP address and sendmail 8.8.6

   So If I send email from iserver.com using 401.com which has a CNAME for
   www & smtp and I send the mail to my RaQ @213.com that has all "A" records
   the email will get bounced.

   Ok. If I send email from iserver.com using 408.com which has an A record
for
   www & smtp and I send the mail to my RaQ @213.com that again has all "A"
   records then the email get's through...! < very wide grin >

   Note: I just changed the DNS on 408.com, so you might still see the
   "CNAME's" if you check this domain name, but believe me once I changed
   the CNAME to an A record on the sending machine everything worked!

   So this means that anyone sending email to my RaQ3's from an ISP that likes
   to use CNAME's will not get through... The default config at iserver.com

3) Date & Time issues: If I reboot from GUI or the console or shutdown my
   survey then the date and time get's changed to some crazy date and time!

   Of course it's takes me a minute or two to change the date back, but
   then my log's are all messed up with the wrong dates...

   So I remember to fix the date & time after any reboots... <grin>

4) Web Stats stopped working due to the crazy date and time issue.
   I had to stop httpd and remove my access log then everything worked!

5) Memory: If I pull out memory then check the GUI memory status
   it will still shown the highest amount of memory that was installed
   once upon a time, but does not reflect the current memory installed,
   but Free from telnet works correctly.

6) FTP: Admin' belongs to more than 32 groups.

   Why does Cobalt say "It can host up to 200 individual websites" and
   then in the next paragraph "The Cobalt RaQ includes: root access, FTP,
   Web, email and virtual domain support." But mention nothing about
   the 32 group limit... I know it's a linux thing.... But can't they
   find someway of letting one FTP account access the server!?#@

   When I ask tech support about this they said, "This is a limitation
   of the Linux OS.  If you lower the number of groups admin belongs to
   under 32, your problem should go away." Ya but removing admin from
   some of the groups voids your warranty so the only thing you can do,
   without breaking anything is to add a user to each and every site!

7) CGI-BIN, At one point I had /home/sites/home/cgi-bin/ working but
   now I am unable to get any programs to run in this directory for
   any of the domain names include the main account but if I "add"
   a cgi-bin to /web/cgi-bin then it works we'll any directory would
   work... But I would like to have a main cgi-bin directory that
   any of the virtual sites can use... Also why doesn't cobalt
   have this directory created in the first place! Maybe with
   a default counter or some sendmail program installed!

.... Excuse me... Rant
8) RaQ3 Restore CD: Cobalt please ship a CD or at least have a hard
   drive partition setup that would destroy the other partitions and
   restore everything, the OS that is... I think you would save money
   on Tech Support, I know a lot of people mess these things up and would
   rather Restore the entire thing! Instead of calling tech support...
   Plus the RaQ3 restore CD is still not available...!

Bill

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