Re: [cobalt-users] AutoResponders on RaQ2

[Dom Latter <qube@xxxxxxx>]

Will DeHaan wrote:
> 
> Michael Combe wrote:
> >
> > We are having a problem with our E-mail Autoresponding on our server.
> > Sometimes they will work and sometimes they will not.  there does not seem
> > to be any rhyme or reason.  Has anybody run in to this before?  Is there a
> > criteria for the autoresponder such as no aliases or autoforwarding?
> >
>
> The RaQ 2 user email vacation responder sends one response to each
> sender once weekly.  So, send email from an email address, you get a
> response.  Send another email to that address in the same week, and you
> won't get a response.  Send another email from the same address to a
> different user on the RaQ 2 and you will get a response again.
>
> The one week tolerance can't be changed in the administrative web user
> interface.

But it can be changed where?

What the admin web UI does (on the Qube mark 1) is add a line to the aliases
file to forward things to the vacation program.  If you have an existing 
forwarding setup (I.e. Jo User wants her mail to go to jo@xxxxxxxxxxxx as
well as juser) so that aliases contains
juser:  juser,jo@xxxxxxxxxxxx
then you may run into problems using the web interface.
This also applies if you once had a line like that and then commented it out