Re: [cobalt-users] Cobalt Staff Hmmm.....

[spamcatcher <spamcatcher@xxxxxxxxx>]

What did you have to do to get a reply within 6 hours? I think I got two 
questions answers within 48 hours about a year ago and then the last 
three questions went unanswered - all via email. Not even a "we don't 
support that" answer, but got no reply, nada, zip, zilch. The last 
question went out about a month ago. And this is after searching the 
knowledge base and coming up with a blank.

>Larry,
>
>You know, I followed the thread, or better to say the dozens of threads 
>about Cobalt's lame service and "this is unsupported"
>policy. I never participated in this discussion as I didn't experience ANY 
>problems with them! They answered all questions I had,
>also some unsupported one's, and those questions were not all simple but 
>quite sophisticated sometimes. This was the first time I
>didn't receive a response within 6 hours or so, and therefore I was 
>shocked...... -- well, not shocked, but surprised.
>
>I still can't believe that nobody is working and all are having fun and 
>are hanging around lazy.
>
>Fathi
>
>----- Original Message -----
>From: Service <service@xxxxxxxxxxxxxxxxxxxx>
>To: <cobalt-users@xxxxxxxxxxxxxxx>
>Sent: Monday, January 03, 2000 12:29 AM
>Subject: RE: [cobalt-users] Cobalt Staff Hmmm.....
>
>
>> Fathi,
>>
>> Why can't you believe it? I know you've been following this list for a
>> while. Personally, I almost expected it.
>>
>> Larry
>>
>>
>>
>>
>>
>> --------------------------------------------------
>> Expert Consulting, LLC
>> (216) 310-0287       (877) CONSULT
>>
>>
>> -----Original Message-----
>> From: cobalt-users-admin@xxxxxxxxxxxxxxx
>> [mailto:cobalt-users-admin@xxxxxxxxxxxxxxx]On Behalf Of Fathi Said
>> Sent: Sunday, January 02, 2000 6:17 PM
>> To: cobalt-users@xxxxxxxxxxxxxxx
>> Subject: [cobalt-users] Cobalt Staff Hmmm.....
>>
>>
>> Hello,
>>
>> Does anybody know, are Cobalt's lazy dogs (=staff) still on vacation? It
>> seems so, none of my support emails have been answered.
>>
>> I can't believe a company of this size and client base, and even listed on
>> Nasdaq, leaves the office empty and allows general
>> vavation for all employees......
>>
>> Fathi
>>
>>
>>
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>> http://list.cobalt.com/mailman/listinfo/cobalt-users
>>
>>
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>>
>
>
>
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