Re: [cobalt-users] Re: [Cobalt] Raq3 feature - fix for raq2?

["fred@xxxxxxxxxxxxxxxx" <fred@xxxxxxxxxxxxxxxx>]

Well said Larry.

That was my point, and you said it better that I did.

Fred Taub
Resource Team, inc.

Service wrote:

> Will,
>
> I understand the need for a "fixed featureset", but the problem is in the
> less than willingness of Cobalt in its overall support. Maybe Cobalt should
> consider changing the "fixed featureset" based on user's comments, requests,
> and problems. I've gotten the impression from Cobalt, that they'd really
> rather not have you on the other end of the phone. We don't support that
> feature can we help you with anything else thank you for calling cobalt and
> have a nice day.
>
> At this point, I don't even call Cobalt, I go to this mailing list first. Is
> it a good product - sure. Would I buy more or recommend to clients -
> doubtfull. I can't recommend a product with an attitude like Cobalt has
> shown. I need a company that intends on standing behind its products; not
> just bringing out new hardware platforms.
>
> I'm not sure how many people agree with me, but it'd be interestiong to
> know.
>
> Larry Frank
> Expert Consulting, LLC
>
> -----Original Message-----
> From: cobalt-users-admin@xxxxxxxxxxxxxxx
> [mailto:cobalt-users-admin@xxxxxxxxxxxxxxx]On Behalf Of Will DeHaan
> Sent: Wednesday, November 24, 1999 3:09 PM
> To: cobalt-users@xxxxxxxxxxxxx
> Subject: [cobalt-users] Re: [Cobalt] Raq3 feature - fix for raq2?
>
> Hi,
>
> First the technical bits...  The RaQ 3i enforces per-site bandwidth
> between all outbound services, not just Apache, this includes oddities
> like email attachements which are often pretty big.  The bandwidth
> management built into the RaQ 3i will restrict data transfers to the set
> bandwidth(s), while mod_throttle will always serve web requests at
> maximum bandwidth but with an initial imposed delay--The delay is meant
> to bring the average bandwidth down to prescribed levels while actually
> answering the web request at full bandwidth.  mod_throttle is simplistic
> but makes sense if your server is used primarily for web files that are
> on average less than ~64kB.
>
> Fred, regarding Cobalt's tech support, they can provide the best support
> to all our customers by supporting a fixed featureset. Of course you can
> do absolutely anything you want with a Cobalt server, it's linux, but
> for Cobalt tech support to be effective, they have to support the
> appliance featureset only.  Call LinuxCare, those guys are great at
> helping you add databases or other features that are not automatically
> configured in the appliance you bought.
>
>         -- Will
>
> "fred@xxxxxxxxxxxxxxxx" wrote:
> >
> > I would buy a RAQ3, but only Cobalt would start supporting their products
> > better. I am tired of calling them and hearing comments such as 'I'm
> sorry, we
> > didn't think anyone would want to use standard Linux features like that,
> so we
> > wont support it.'
> >
> > Fred Taub
> > Resource Team, inc.
> > fred@xxxxxxxxxxxxxxxx
> >
> > Larry Frank wrote:
> >
> > > I asked cobalt, and they said no, they have no intentions of offering an
> > > upgrade. "if you want the feautures, buy a Raq3".
> > >
> > > Larry
> > >
> > > -----Original Message-----
> > > From: owner-cobalt-users@xxxxxxxxxxxxx
> > > [mailto:owner-cobalt-users@xxxxxxxxxxxxx]On Behalf Of Michele Watson
> > > Sent: Tuesday, November 16, 1999 11:07 PM
> > > To: cobalt-users@xxxxxxxxxxxxx
> > > Subject: [Cobalt] Raq3 feature - fix for raq2?
> > >
> > > Does anyone know if there currently is a patch for the raq2,
> > > which will allow bandwidth to be set for virtual sites?
> > >
> > > That is a new feature on the raq3, and I would love to see a package
> > > for the raq2 offering this.
> > >
> > > Thanks
> > > Michele
> > >
>
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