RE: [cobalt-users] Re: [Cobalt] Raq3 feature - fix for raq2?

["Service" <service@xxxxxxxxxxxxxxxxxxxx>]

Will,

I understand the need for a "fixed featureset", but the problem is in the
less than willingness of Cobalt in its overall support. Maybe Cobalt should
consider changing the "fixed featureset" based on user's comments, requests,
and problems. I've gotten the impression from Cobalt, that they'd really
rather not have you on the other end of the phone. We don't support that
feature can we help you with anything else thank you for calling cobalt and
have a nice day.

At this point, I don't even call Cobalt, I go to this mailing list first. Is
it a good product - sure. Would I buy more or recommend to clients -
doubtfull. I can't recommend a product with an attitude like Cobalt has
shown. I need a company that intends on standing behind its products; not
just bringing out new hardware platforms.

I'm not sure how many people agree with me, but it'd be interestiong to
know.

Larry Frank
Expert Consulting, LLC

-----Original Message-----
From: cobalt-users-admin@xxxxxxxxxxxxxxx
[mailto:cobalt-users-admin@xxxxxxxxxxxxxxx]On Behalf Of Will DeHaan
Sent: Wednesday, November 24, 1999 3:09 PM
To: cobalt-users@xxxxxxxxxxxxx
Subject: [cobalt-users] Re: [Cobalt] Raq3 feature - fix for raq2?


Hi,

First the technical bits...  The RaQ 3i enforces per-site bandwidth
between all outbound services, not just Apache, this includes oddities
like email attachements which are often pretty big.  The bandwidth
management built into the RaQ 3i will restrict data transfers to the set
bandwidth(s), while mod_throttle will always serve web requests at
maximum bandwidth but with an initial imposed delay--The delay is meant
to bring the average bandwidth down to prescribed levels while actually
answering the web request at full bandwidth.  mod_throttle is simplistic
but makes sense if your server is used primarily for web files that are
on average less than ~64kB.

Fred, regarding Cobalt's tech support, they can provide the best support
to all our customers by supporting a fixed featureset. Of course you can
do absolutely anything you want with a Cobalt server, it's linux, but
for Cobalt tech support to be effective, they have to support the
appliance featureset only.  Call LinuxCare, those guys are great at
helping you add databases or other features that are not automatically
configured in the appliance you bought.


	-- Will

"fred@xxxxxxxxxxxxxxxx" wrote:
>
> I would buy a RAQ3, but only Cobalt would start supporting their products
> better. I am tired of calling them and hearing comments such as 'I'm
sorry, we
> didn't think anyone would want to use standard Linux features like that,
so we
> wont support it.'
>
> Fred Taub
> Resource Team, inc.
> fred@xxxxxxxxxxxxxxxx
>
> Larry Frank wrote:
>
> > I asked cobalt, and they said no, they have no intentions of offering an
> > upgrade. "if you want the feautures, buy a Raq3".
> >
> > Larry
> >
> > -----Original Message-----
> > From: owner-cobalt-users@xxxxxxxxxxxxx
> > [mailto:owner-cobalt-users@xxxxxxxxxxxxx]On Behalf Of Michele Watson
> > Sent: Tuesday, November 16, 1999 11:07 PM
> > To: cobalt-users@xxxxxxxxxxxxx
> > Subject: [Cobalt] Raq3 feature - fix for raq2?
> >
> > Does anyone know if there currently is a patch for the raq2,
> > which will allow bandwidth to be set for virtual sites?
> >
> > That is a new feature on the raq3, and I would love to see a package
> > for the raq2 offering this.
> >
> > Thanks
> > Michele
> >

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