[cobalt-developers] There was a problem logging onto your mail server. Your Password was rejected. - RaQ 550

["SarrCom.com" <nospam@xxxxxxxxxxx>]

I'm having a problem with checking mail for a new virtual site and a new user. Looked at the settings on the server and in the email client but everything is correct there, as it is always done.

This user just POPs into his mailbox to retrieve email, he uses his ISP's SMTP server to send mail.

In his email client (Outlook Express 6) he gets the following error:

There was a problem logging onto your mail server. Your Password was rejected. Account: 'mail.sitename.be', Server: 'mail.sitename.be', Protocol: POP3, Server Response: '-ERR [SYS/TEMP] Failed to create /home/.sites/39/site71/.users/86/username/.username.pop with uid 684, gid 12.  Change permissions.', Port: 110, Secure(SSL): No, Server Error: 0x800CCC90, Error Number: 0x800CCC92

Things I noticed:
- There was a problem logging onto your mail server.
*** checked the mail server in the Cobalt GUI, on the namesever and in OE several times

- Your Password was rejected.
*** Changed the password, did not help.

- Server Response: '-ERR [SYS/TEMP] Failed to create /home/.sites/39/site71/.users/86/username/.username.pop with uid 684, gid 12. Change permissions.'
*** I FTP'd to the server and had a look. In the user directory /.users/86/username

drwxrws--x   3 684      571            99 Apr  9 10:45 username

I see the following files:

-rw-r--r--   1 684      571         19456 Apr  7 17:31 Gegevens Bosen.doc
drwxr-sr-x   7 684      571          4096 Apr  9 10:26 Lang tat
-rw-r--r--   1 684      571         24064 Apr  7 17:31 Verkoop.xls
-rw-------   1 684      571          3708 Apr 13 15:57 mbox

So, apperently the user did some stuff there he was not really supposed to but AFAICT he did not mess up the permissions. I compared it to another virtual site and user and it all looks the same to me:

drwxrws--x   5 538      533           147 Apr  1 12:24 anotherusername

drwxr-s--x   2 538      533             6 Nov 29  2002 Network Trash Folder
drwx--S---   2 538      533             6 Nov 29  2002 Private
-rw-------   1 538      533         92147 Apr  1 01:01 dead.letter
-rw-rw-r--   1 538      533           375 Mar  8  2003 anothersite.cron
-rw-------   1 538      533        254818 Apr  1 12:24 mbox
drwxrwsr-x   2 538      533            23 Nov 29  2002 web

Any idea what could be wrong?
Tks,
Reg