RE: [cobalt-developers] Qube 3 Not responding

["Toni Charlot" <developer@xxxxxxxxxx>]

I have the Professional version  (dual HD - RAID)
The LCD looks pretty normal but does not respond to key events for over
one hour, then works as if everything were normal.
          ************************
          *  home.domain_name    *
          *  192.168.0.2         *
          ************************

I can not isolate a specific event which preceded this failure.  The
client told me that one good morning, they did not have internet access.
When I tried to access the control panel it did not work and that was
that.

I was thinking a power failure could have caused that which is why I put
the affected drives in a new box.

I will try to locate a db9 to db9 null modem cable to see if I could
learn more about what's going on as suggested.

Thank you for your time.  Hopefully I won't spend new year's eve doing
this stuff.



-----Original Message-----
From: cobalt-developers-admin@xxxxxxxxxxxxxxx
[mailto:cobalt-developers-admin@xxxxxxxxxxxxxxx] On Behalf Of Bruce
Timberlake
Sent: Monday, December 30, 2002 4:03 PM
To: cobalt-developers@xxxxxxxxxxxxxxx
Subject: Re: [cobalt-developers] Qube 3 Not responding


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> I have a remote Qube 3 which was not responding.  I took the drives
> and put them in a working qube 3 and the same thing happens.
>
> After powering up, the box took over 1 hour to respond to key sequence
> sequences.

What displays on the LCD while the Qube is in this "mode"?

Is this a Qube Professional (with RAID) or a single-drive Qube?

What preceded this behavior -- power failure? Patch installation?

> I try resetting the network and I do have a positive response on the
> LCD but I can connect to any of the service, telnet, ssh, ftp, control

> panel.
>
> What should be my next move.

Have you connected a null modem cable to the serial port on the Qube 
to see what happens during boot up?

> I have a couple of winXP machines here, will I be able to access the
> drives with them if I take them out and mount them in the WIN 
> machines?

No, Qube uses ext2 filesystem, which Windows cannot understand. You'd 
need to mount them as a secondary drive in a Linux box most likely...

- -- 
Bruce Timberlake

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