Re: [cobalt-developers] RaQXTR-All-Kernel-1.0.1-2.2.16C33_V-1

["William L. Thomson Jr." <support@xxxxxxxxxxxxxxxxxxxx>]

Jan,

On Tue, 2002-12-17 at 03:55, Jörg Jan Münter wrote:
> Hi William,
> 
> thanks for your answer.
> 
> Am Sonntag, 15. Dezember 2002 19:46 schrieben Sie:
> > On Sat, 2002-12-14 at 11:45, support@xxxxxxxxxxx wrote:
> >
> > Where did you get this from ftp.cobalt.com?
> 
> I got it from blue linq.

Strange, my blue link has never worked correctly. Instead all blue link
notices end up as a dead.letter in /root?

Usually when that happens and I view the dead letter, I then go to
Sun/Cobalt's update site, 

http://sunsolve.sun.com/patches/cobalt/raqxtr.eng.html

And the packages are there. In your case the other day the packages
weren't up yet today they are.

> > If so then in the future I recommend checking and only applying the
> > patches listed here
> >
> > http://sunsolve.sun.com/patches/cobalt/raqxtr.eng.html
> 
> If you have a lokk right there it is the top entry.

Today they are, the day/time I wrote the original reply it was not
there. However it was available via ftp.
 
> But if i don't install the patches the warranty will become invoid.

The warranty from a software stand point is easy to void. I only care
about the warranty from a hardware standpoint. I do not think you can do
anything software wise to void the hardware warranty?

As for the software warranty, in my case I call is OS restore. Beyond
that I really am not sure what warranty you get if you do not modify
things from a software point of view?

> I am sure that the new kernel is buggy, because all systems i installed it on show the
> same errors / behavior.

Well, now that it's clear it is an official package can you explain in
greater detail your situation. So I can decide if I want the same
headaches.

You mentioned PHP and nothing special. Do you have any third party apps
installed like MySQL, WebMail, etc.?

What services are you using on the XTR? Mail, FTP, Web, Db,etc.

What is your average load, CPU & more importantly memory?

What do you mean by crash. Kernel/Machine locking up becoming
unresponsive? Spontaneous re-boots, blue screen of death ;)

Just making sure your paying attention to the questions.

What was the last operation completed or run from your knowledge prior
to the crash.

What is your system config from a hardware point of view, mem, proc,
RAID?

Along with any other details or information you can provide. Details are
greatly appreciated.

Thanks

-- 
Sincerely,
William L. Thomson Jr.
Support Group
Obsidian-Studios Inc.
439 Amber Way
Petaluma, Ca. 94952
Phone  707.766.9509
Fax    707.766.8989
http://www.obsidian-studios.com