[cobalt-developers] Email(s) not being delivered

["James Nesbitt \(IHQ Network\)" <ihq-network@xxxxxxx>]

I have some cases reported of users (including myself) sending emails to a
mailling list on our Qube3 and the Qube not actually delivering the email.

The users are using either MS Outlook 98 or MS Outlook 2000.  As far as I
know, the emails are formated as either Rich Text or as HTML.

Is it possible that MS Outlook to somehow incorrectly format or "corrupts"
the message when in Rich Text or HTML and when it is sent to the Qube3, the
Qube acknowledges receipt of the email which needs to be sent - then,
because it is incorrectly formatted or partially "corrupted" is unsure what
to do with it and therefore drops the email without sending an error report
to the user or the list-owner or postmaster at all?

Regards,

James Nesbitt