[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

Re: [cobalt-developers] pkg.nl.cobalt.com site closed



On Wednesday 27 February 2002 10:43 pm, Chris Johnson wrote:
> Christian Wieczorek wrote:

<snip>
>
>     We have a much higher visibility as part of Sun, and newer
>     customers were downloading from the NL site and calling for
>     support problems.  The typical phrase was:
>
> 	"I got it from Cobalt.com, so what do you mean it
> 	isn't supported."
>
>     This is not part of a sinister plan to reduce our quality.
>     Rather it is part of a plan to address user expectations like
>     the one above.  Our hope is that sophisticated users will not
>     notice any change except for the URL.
>

Thanks for the explanation, and it figures that some people would have 
support expectations.

At least Sun/cobalt did not forbid the pkg teams continuation of the 
worthwhile effort. [ I have seen that before ]

--
Gerald Waugh