RE: [cobalt-developers] Pricing of Cobalt training documentation is

["Pete Stulginskis" <vps@xxxxxxxxxxx>]

I glad to hear someone speak up.  I thought we should order a block of
cheese for all the winning that had been going on.  I didn't feel it even
worth the time and effort because most of those individuals complaining will
never get it because they sit in there offices provided to them by some
organization and never had to consider where the next check was comming from
other than the payroll office.  Go out and try and make it on your own, them
come back and show everyone how willing you are to give back the farm.

pete

-----Original Message-----
From: cobalt-developers-admin@xxxxxxxxxxxxxxx
[mailto:cobalt-developers-admin@xxxxxxxxxxxxxxx]On Behalf Of William L.
Thomson Jr.
Sent: Friday, June 22, 2001 6:55 PM
To: cobalt-developers@xxxxxxxxxxxxxxx
Subject: Re: [cobalt-developers] Pricing of Cobalt training
documentation is


Let sum it all up to this,

	Anyone with the knowledge, skill, and time could build there own OS based
on  a flavor of linux & web gui for administration just like the ones on
the Cobalt's. Then combined with machinery could be their own cobalt.
Now if you were them, making money of what you knew and did. Would you
give it away for free to others. No way.
	To begin with its not the software or the hard ware that is being sold,
its an integrated all in one solution.  Further more both the hardware
and software are for the most part freely available.
	Now on one hand since it is an integrated solution it should work out of
the box.  But unfortunately a human must take it out the box and plug it
in.  Humans are the biggest most unpredictable variable out there. So
most problems that are experienced when using Cobalt appliances come
from the user.  I am sure if it was a problem that Cobalt was aware of
across the board, it would be fixed prior to shipment or ASAP via a
software update.
	Now some freak things can happen on more of an individual bases, and
maybe Cobalt is not as sympathetic as they need to be, but its hard to
say where the problem cam from.  I have yet to see a fresh , or freshly
restored Cobalt server with problems.  If that was the case, make sure
you bought in on a VISA and return it for one that works. :)

	For the most part they work as should which brings me to the bottom line.
  Now since everything is freely available, hardware/software, and some
one took the time to turn them into an integrated solution of their own.
You have to give them credit for at least giving out info on what they
did and how.  So what if they want to charge a pretty penny for it, in
reality you are paying them for their time and knowledge. No different
then school/college.  Its still better than what some do, take free
stuff, turn it into proprietary and then hold onto the how with their
life.  Sound like anyone we know, MS, Apple, ?

	Cobalt is following the open source movement, they are just charging for
their source, which comes with instructions.  As for me, I have no
problem with that, as long as I am give the opportunity to learn about
it an fix it myself.  Like anything in life, it comes at an
expense.

baltimoremd@xxxxxxxxxxxxxxx wrote:

> On Thu, 21 Jun 2001, O-S Inc. Support wrote:
>
>
>> My two cents,
>>
>> 	I think the books are worth every penny.  Find out in minutes, what you
>> can discover in hours. Fix your own problems, or integrate your own
>> solution in half the time.
>
>
> Your argument has merit.  I suppose I'd be more open if I didn't feel I
> was being charged a LOT of money to be able to learn how to fix what
> obviously is a broken, outdated and ignored system.
>
> If I worked for Sun/Cobalt, I'd be ashamed that my product creates default
> pages that are patently wrong...and I don't think I'd feel at all
> comfortable charging my customers to correct my own errors....to say
> nothing of the fact that if the customer corrects my errors, he looses
> his warranty.
>
> Even my dentist, who charges on a par with Cobalt, will re-do work at no
> charge when it's obvious that he's screwed up.
>
>
> Thom
> baltimoremd@xxxxxxxxxxxxxxx             Thom LaCosta K3HRN Webmaster
>
> _______________________________________________
> cobalt-developers mailing list
> cobalt-developers@xxxxxxxxxxxxxxx
> http://list.cobalt.com/mailman/listinfo/cobalt-developers


--
Sincerely,
William L. Thomson Jr.
Obsidian-Studios Inc.
439 Amber Way
Petaluma, Ca. 94952
Phone/fax 707.766.9509
http://www.obsidian-studios.com

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