Re: [cobalt-developers] Pricing of Cobalt training documentation isoutrageous!!

[baltimoremd@xxxxxxxxxxxxxxx]

On Fri, 22 Jun 2001, Gerald Waugh wrote:

> > Oh well, it's an appliance...so as long as the wash comes out clean, it's
> > doing the job.
> > 
> And, after all we are paying a few thousand dollars for a few hundred
> dollars worth of hardware.

Yep....and you would think that at such a profit margin they would have
been able to produce something that wasn't broken.

Years ago I worked for a computer distributor...we brought in tons of
offshore accessory cards.  When a particular batch acted flakey, we
made sure we shipped them to our customers that had the most qualified
technicians....that way, we got the customers to trouble shoot the
product...and still were able to charge them.

Sound familiar?

Thom

baltimoremd@xxxxxxxxxxxxxxx             Thom LaCosta K3HRN Webmaster