Re: [cobalt-developers] Pricing of Cobalt training documentation is

[baltimoremd@xxxxxxxxxxxxxxx]

On Thu, 21 Jun 2001, O-S Inc. Support wrote:

> My two cents,
> 
> 	I think the books are worth every penny.  Find out in minutes, what you 
> can discover in hours. Fix your own problems, or integrate your own 
> solution in half the time. 

Your argument has merit.  I suppose I'd be more open if I didn't feel I
was being charged a LOT of money to be able to learn how to fix what
obviously is a broken, outdated and ignored system.

If I worked for Sun/Cobalt, I'd be ashamed that my product creates default
pages that are patently wrong...and I don't think I'd feel at all
comfortable charging my customers to correct my own errors....to say
nothing of the fact that if the customer corrects my errors, he looses
his warranty.

Even my dentist, who charges on a par with Cobalt, will re-do work at no
charge when it's obvious that he's screwed up.


Thom
baltimoremd@xxxxxxxxxxxxxxx             Thom LaCosta K3HRN Webmaster