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Re: [cobalt-developers] Re: CGI Wrap Errors

Jeff:
Thanks for clarifying that. I guess that's reasonable- how could they be responsible for any possible configuration?
In many cases however, (i.e. SSLEAY), the make install changes all sorts of things; it would be near-impossible to back it out without restoring the system from backup.
Therefore, for even modest updates to Perl libs or Apache config I suspect we're technically voiding it. 

Not that *I* made any such updates to our sever.


-PG



From: Jeff Lasman <jblists@xxxxxxxxxxxxx>
Reply-To: cobalt-developers@xxxxxxxxxxxxxxx
To: cobalt-developers@xxxxxxxxxxxxxxx
Subject: Re: [cobalt-developers] Re: CGI Wrap Errors
Date: Mon, 22 May 2000 22:53:41 -0700

sara starre wrote:

> PS: As for your second question:
>
>   will this void my warranty ?
>
> If the website is accurate, I think almost ANYTHING voids the warranty. I 
> wouldn't be surprized if adding a user voided it.

I suppose it's time to explain this...

By "void the warranty" what Cobalt means is that if you make a change,
intentionally or not, to a file by doing something outside of the gui,
and that change affects the proper running of your computer, Cobalt
doesn't have to fix it for free.

It's got nothing to do with your hardware warranty.

It's got to do with free support.

For example, if you change one of the httpd configuration files and then
Frontpage extensions stop working properly, you have to change it back
or pay Cobalt.

I found this one out the hard way <wry grin>, although I still don't
think I changed the file.

Nevertheless it was easy enough to change it back.

Disclaimer:  I don't work for Cobalt.  They and I may (and often do) see
things differently <wry grin>.

Jeff
--
Jeff Lasman <jblists@xxxxxxxxxxxxx>
nobaloney.net
P. O. Box 52672
Riverside, CA  92517
voice: (909) 787-8589  *  fax: (909) 782-0205

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