Re: [cobalt-users] Broken admin interface

[Larry Smith <lesmith@xxxxxxxxx>]

On Wednesday 05 November 2003 09:59, Robert Tijdhof wrote:
> I have a strange problem with the admin interface on some Qubes. The
> appliances work fine, and I am able to access the interface, but I can't
> add users or assign users to groups or reboot the system through the
> interface. When I'm trying to add a group, I only get the (normal)
> message Please wait for the changes to complete. However this process
> takes forerever, and the right frames goes blanc after a while.
> BTW, I haven't upgraded PHP and the appliances haven't been compromised.
> I have searched the archives for this topic, and found more questions
> about this, but no answers. Does anyone know how to solve this problem
> without a complete restore?
>

First step is to connect to the box (ssh, telnet - prefer ssh) then look at 
the adm logs in /var/log/httpd directory to see if some part of the process 
or program is having a problem.

Also might want to do a "ps fax" while connected and see if any of the admserv 
processes are "hung" and not completing.  I have seen a "bad" virtusertable 
entry or corrupted passwd file entry do this since it gives an error back 
when trying to add/change accounts but the GUI interface is not "smart" 
enough to know what the error is to parse and display it correctly.

-- 
Larry Smith
SysAd ECSIS.NET
sysad@xxxxxxxxx