Re: [cobalt-users] RaQ4 - Mail Delivery & mqueue.in

[Larry Smith <lesmith@xxxxxxxxx>]

On Tuesday 30 September 2003 11:37, Bill Runge wrote:
> Good afternoon,
>
> Seem to have a bit of an issue with the RaQ today..
> Users are unable to get their messages from the server, or shall I say
> there are no messages awaiting them in their inbox.
> First off the most obvious items have been checked;
> *DNS is configured correctly
> *SMTP/POP3 is running
> *Maillog is relativley quiet
> This RaQ is current with all patches direct from Sun. It is also running
> the latest release of MailScanner and has been for at least two weeks with
> no errors.
> The best that I can figure is that mail is just spooling and not being
> allocated (genalization)this is happening on incoming and outgoing mail.
> When sending messages from this domain I get "stat=queued"...which tells me
> that it processed the message.
> [root spool]# mailq
> /var/spool/mqueue/q1 is empty
> /var/spool/mqueue/q2 is empty
> /var/spool/mqueue/q3 is empty
> /var/spool/mqueue/q4 is empty
>                 Total Requests: 0
> -AND-
> Sep 30 10:35:09 ns1 sendmail[12136]: h8UFZ9i12136: from=<user@xxxxxxxxxxx>,
> size=860, class=0, nrcpts=2, msgid=<BAY2-F144oGoX3skGQw000251
> a7@xxxxxxxxxxx>, proto=ESMTP, daemon=MTA, relay=bay2-f144.bay2.hotmail.com
> [65.54.247.144]
> Sep 30 11:13:51 ns1 sendmail[15488]: h8UGDni15488: to=<user@xxxxxxxxxxx>,
> delay=00:00:02, mailer=esmtp, pri=30531, stat=queued
>
> Have "normal" amount of sendmail/qpopper instances found in ps -aux
>
> The only thing that I find disturbing is....
> [root spool]# ls -la
> lrwxrwxrwx 1 root root 24 Sep 30 10:56 mqueue ->../../home/spool/mqueue/
> lrwxrwxrwx 1 root root 27 Sep 30 10:56 mqueue.in
> ->../../home/spool/mqueue.in/
>
> -VS-
> (The size of mqueue.in)
> [root spool]# ls -la
> total 2847
> drwxr-xr-x    5 root     root         1024 Sep 30 10:53 .
> drwxr-xr-x   21 root     root         1024 Aug 20 22:45 ..
> drwxrwxr-x    2 root     mail        30720 Sep 30 11:26 mail
> drwxr-xr-x    6 root     root         1024 May 13 07:44 mqueue
> drwxr-xr-x    2 root     root      2868224 Sep 30 11:26 mqueue.in
>
> So, is this my issue I am not sure.....would appreciate any assistance
> though. -Bill
>

Sounds like you have mailscanner loaded and it has stopped working for some 
reason or has not been "restarted" correctly...

  Run /etc/rc.d/init.d/mailscanner stop
 then /etc/rc.d/init.d/mailscanner start

and see what happens.  Please be aware that on *nix systems, once a directory 
"grows" it will never shrink back by itself.  Usually what I do is clear the 
queues, make sure all mail is delivered, then stop everything, remove the 
large directory (rm -r <dirname>) then recreate it (mkdir <dirname>).  Make 
sure you note the owner and permissions and do this from the "real" directory 
not the link or you will "ruin" many things.

-- 
Larry Smith
SysAd ECSIS.NET
sysad@xxxxxxxxx