RE: [cobalt-users] Problem Popping Mails

["Jorge Ceballos" <jorge@xxxxxxxxxxxxxxxx>]

> > At times, when some users on the server attempt to pop
> mails, they get
> > the following error "Unable to connect to server" but,
> other users are
> > able to connect.
>
>   sounds like the users that can't connect do not have reverse
>   lookup working on their IP addresses. So there email client is
>   possibly timing out.

>Depending on the email client, they can adjust that timeout period. They
>should talk to their ISP about setting up proper RFC compliant rDNS.

I have clients to whom every once in a while, happens that using the same
LAN some can't connect while others can. Of course we have seen they are on
line and actually they can check their email using neomail. Next day
everything is fine and working.
After many cases like these, my best guess is that it has something to do
with their desktops' XP config. None of them using 98, NT or Me has had any
problem checking mail.

Regards

Jorge Ceballos
Mexico City