Re: [cobalt-users] RAQ 550 Mail Problem

[Larry Smith <lesmith@xxxxxxxxx>]

On Wednesday 07 May 2003 15:38, Glenn Knox wrote:
> Hello all!!
>
>     Got a RAQ 550 that I'm really struggling with, and I would really like
> some suggestions.
>
> Have a virtual site - http://www.tlcpets.com where the e-mail accounts will
> not take any e-mails IN to the accounts. sending mail OUT is no problem.
> All of the accounts are using (or trying to use!!) Openwebmail. The sending
> party gets :
>
> (reason: 553 5.3.5 system config error)
>
>   ----- Transcript of session follows -----
> 553 5.3.5 tlcpets.com. config error: mail loops back to me (MX problem?)
> 554 5.3.5 Local configuration error
>
> If you do an nslookup on it, it looks right to me, and the DNS entries are
> no different (that my eyes can see) from any other virtual site
>
> I have really tried just about everything that I can think of, and would
> appreciate any suggestions.
>
> Thank You,
>

Glenn,

  Notice that you do not have an "alias" for www.tlcpets.com for email (just 
tlcpets.com has an MX record).  Problem seems to be that openwebmail by 
default uses the FQDN (www.tlcpets.com) as the from which is possibly causing 
your mail system to get "confused".

Try connecting to the box and running sendmail "direct" 
	/usr/sbin/sendmail -v -f <user>@tlcpets.com <external-address>
	Subject:  Testing mail
	Now is the time to test mail from tlcpets.com
	.

(last line is a period by itself)

This will "show" you what sendmail is doing.  Then you can also test using the 
full <user>@www.tlcpets.com and see what that address does.

If nothing else, it will give some more information about what is going on...

Larry Smith
SysAd ECSIS.NET
sysad@xxxxxxxxx