[cobalt-users] Web interface login trouble

[Albert Meyer <cobalt_users@xxxxxxxxxxxx>]

I got a call from a client who was having trouble logging into the web 
interface so I changed her password, but still can't log in as her. I can 
login to the POP server but not the web interface. I created a new account 
on the domain and can't log into it either. I looked for logs, and found 
/home/log/httpd/adm_access but it doesn't seem to contain any 
authentication info.

Has anyone seen this type of problem before?
Does anyone know where the authentication process is logged?

Here are the entries from adm_access:

205.238.159.6 - - [19/Mar/2003:12:35:35 -0600] "GET 
/.cobalt/siteManage/raq3.realtime.net/index.html HTTP/1.1" 200 853
205.238.159.6 - jmarsh [19/Mar/2003:12:35:35 -0600] "GET 
/.cobalt/siteManage/raq3.realtime.net/index.html HTTP/1.1" 200 853
205.238.159.6 - janetm [19/Mar/2003:12:35:41 -0600] "GET 
/.cobalt/siteManage/raq3.realtime.net/index.html HTTP/1.1" 200 853
205.238.159.6 - janetm [19/Mar/2003:12:36:01 -0600] "GET 
/.cobalt/siteManage/raq3.realtime.net/index.html HTTP/1.1" 200 853
205.238.159.6 - - [19/Mar/2003:12:36:41 -0600] "GET 
/.cobalt/images/lock_warning.gif HTTP/1.1" 304 -

jmarsh is the original account, janetm is the new one.