RE: [cobalt-users] Joydesk on a Qube3

["Jerry Farquhar" <jerry@xxxxxxxxxxx>]

Well not an answer to your problem but we evaluated their product "Joy-Desk"
some time ago on a Qube 2 and while the product looked good the vendor
didn't have a very good support setup and we simply avoided the product.

You may want to take a look at Share360 or www.share360.com for their
product offerings to see if they are to your customers likings.  So far they
seem to have better support capabilities and offer a good groupware product.

Sorry I can't assist you with your mail problem..

Jerry

-----Original Message-----
From: cobalt-users-admin@xxxxxxxxxxxxxxx
[mailto:cobalt-users-admin@xxxxxxxxxxxxxxx]On Behalf Of bno@xxxxxxxxxxxx
Sent: Wednesday, March 12, 2003 12:47 PM
To: cobalt-users@xxxxxxxxxxxxxxx
Subject: Re: [cobalt-users] Joydesk on a Qube3



Hi,

Check in /etc for any leftover config files, possibly one still has the old
host name in it.

Did you try changing the hostname back, just to see if it works fine again
then ?  If it does,
you could do a grep to search for any leftovers of the old hostname.

B.





             "Gavin
             Nelmes-Crocker"
             <cobalt@web-hoste                                          To
             r.co.uk>                  "Cobaltfacts@List. Cobaltfacts.
             Sent by:                  Com"
             cobalt-users-admi         <cobaltfacts@xxxxxxxxxxxxxxxxxxxx>,
             n@xxxxxxxxxxxxxxx         "Cobalt-Users@List. Cobalt. Com"
                                       <cobalt-users@xxxxxxxxxxxxxxx>
                                                                        cc
             12-03-2003 11:54
                                                                   Subject
                                       [cobalt-users] Joydesk on a Qube3
             Please respond to
             cobalt-users@list
                .cobalt.com







Hi

Does anyone have any experience with Joydesk on a Qube3?

I'm trying to sort a problem for a customer who had to change their
hostname, joydesk then died - we applied for new keys from joydesk and then
re-licensed it but the imap and pop servers still won't come back up and
still show as un-licensed.

Normally of course I would expect this to be answered by Joydesk but we
have
had no response from them to our support phone call or support messages
since the 7th.

Shame really as the customer quite likes the product and was planning to
roll it out to their customers now they won't and I'm recommending
Openwebmail.

Any ideas or past experience appreciated.

Regards

Gavin

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