RE: [cobalt-users] Re: Miva 4.16, Empresa 4.06 & Sun Cobalt RaQ4r

["David J. Duffner" <cobalt@xxxxxxxxxx>]

Michelle,

	I'd posted that note to the Miva list initially,
but gaining no responses I re-posted it here.  I wasn't
specific on the method of upgrading we are planning, so
let me ask a couple of questions:

	Were you trying to 'overlay' the 4.16 & Empresa
modules over the existing 4.12(3 or 4) installation or
did you take Miva's files and install them directly
according to Miva's tech support?

	Did you follow the 4.16 install & Empresa
install directions and then use the Unix-specific
install instructions and then the RaQ 3/4 for
Empresa 3.94/6 instructions?  That seems to be the
methodology Miva states should be used?

	Did you make your own packages for installation
of the Merchant & Empresa bundles or did you install
it by hand?  And in either case, again, did you completely
remove the old Miva install before attempting to do
this install?

	I've noted that since the 4.16/4.05(6) package is
completely compiled compared to the other versions that
things will operate differently and any old references
could cause the effect you mentioned below.  Thus I asked
the group to see if someone had hit such a problem and
possibly figure out how to avoid it.  The co-lo for this
RaQ can perform this upgrade on-site (at big $$), but
the hint their techs gave me was that they'd clean out
the old and install the new as if it were a new box for
deployment to a client.

	Any thoughts?

      David J. Duffner
      VP Operations
      NWC Corporation - Global E-Pay Solutions
      www.nwcxpress.com - POSA, Merchant Accounts, E-payment
solutions
      NWCWEB - Your design, hosting and e-commerce solution!
      www.nwcweb.com - Featuring Miva e-commerce and Sun
Cobalt RaQ platforms

>-----Original Message-----
>From: cobalt-users-admin@xxxxxxxxxxxxxxx
>[mailto:cobalt-users-admin@xxxxxxxxxxxxxxx]On
>Behalf Of Michelle A.
>Hoyle
>Sent: Wednesday, February 19, 2003 3:34 PM
>To: cobalt-users@xxxxxxxxxxxxxxx
>Subject: [cobalt-users] Re: Miva 4.16, Empresa
>4.06 & Sun Cobalt RaQ4r
>
>
>>From: "David J. Duffner" <cobalt@xxxxxxxxxx>
>>Date: Wed, 19 Feb 2003 11:23:02 -0500
>>
>>Greetings,
>>
>>	About to take our Miva Merchant
>4.12/Empresa 3.9X RaQ4r
>>server
>>up to the full complied Miva Merchant 4.16 & Empresa 4.06
>>level.
>>
>>	Has anyone else out there performed this
>upgrade on this
>>exact
>>server series or a RaQ550 series that could provide some
>>tips?
>
>
>I've tried three times, including with some
>supportive documentation
>from Miva (as we're a reseller).  I was able all
>three times to get
>it installed, but it failed its diagnostics every
>single time.  It
>looked like it wasn't finding its own libraries.
>
>I noted in my last e-mail about this:
>>I tried this again over the Christmas break with
>exactly the same
>>result.  It almost looks like it can't find its
>own functions.  Are
>>those defined in the "builtins"?  Maybe the
>permissions it's asking
>>us to use to set those (root.root) are wrong.  I
>note that the
>>permissions for those files in 3.94 is admin.home
>(now that I've
>>done a re-install of 3.94).
>
>I know three other people were also trying and I
>did pass along my
>experiences to them, along with the RaQ-specific
>documentation from
>Miva if they didn't have it, but nothing seemed to
>come of it.
>
>I'm also looking to do this on my RaQ4 and then on
>my RaQ550.
>
>Michelle
>
>
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