[cobalt-users] Problem sending mail

["Adam Knowles" <adam@xxxxxxxxxxxxxxx>]

Hi,

I?ve got a problem which my host Dedicated Servers seem unable to help
with. I?ve got a newly rebuilt Raq4 with no modifications, as in
straight off the shelf.

It?s not sending mail to external recipients giving ?relaying denied?.
The domain for a site is in the ?domain?, ?webserver? and ?email? server
parts of the site setup on the GUI. The domain is entered in ?Email
parameters? off the Control Panel.. A user on that site can POP login
successfully, but then gets Relaying Denied on all external recipients.
Delivery to other users on the box is OK. POP before SMTP is on, but I?m
*doing* the POP before the SMTP :)

DNS records are setup so that:

domain.com A my.server.ip.address
www.domain.com A my.server.ip.address
domain.com MX domain.com

There?s one reverse DNS record set up.

My server guys went in and fixed a problem with the 'pop before smtp'
box not staying checked after you check and save that form. But I still
can't save email.

Any clues??  I'm sure it's easy to fix this, but I can't figure it out
and lots of people rely on this server for sending mail :( !!

It may be a simple DNS issue (what should I check). Also, what's the
location of popip.db or what it's called for the db of allowed IP
addresses..maybe IP's aren't being added to that correctly?

Appreciate if anyone will take a moment to help me out (again) :)

Thanks!

---
Adam Knowles
Freelance Developer
AC Design

Email: adam@xxxxxxxxxxxxxxx 

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