[Date Prev][Date Next][Thread Prev][Thread Next][Date Index][Thread Index]

RE: [cobalt-users] End User Instruction Template ?



Jason Gottschalk wrote:

Hello cobalt-users,

  Does anyone have a template of what you send to the end user when
  you set up their new web site?

  Something that says where to go, how to log in, what ftp apps may be
  easier to use, etc....

--
Best regards,
 Jason Gottschalk                         mailto:Jason@xxxxxxx
 SYO Computer Engineering Services, Inc.
 586-286-2557



Here is what we use when issuing a Dedicated Raq.
I'm sure you can modify it for a virtual server issue.


- Jeff

****************************************************************************
****
Raq4less.com New Customer Welcome Message
****************************************************************************
****

Greetings from Raq4less.com!

Your server is online and ready for your use.
Please SAVE this email in a safe place, it contains important information
about your account at Raq4less.com

---------------------------------------------------
Cobalt Raq Information:

Server ID:       $server_id
Server Name:     $name.$domain_name
Server IP:       $IP_primary
Additional IP:   $IP_2   $IP_3   $IP_4

Admin Control Panel: http://$IP_primary/admin
User: admin
password: $raq_password
*** Password is case SeNsItIvE ***

---------------------------------------------------
APC Reboot Port Information:

APC Reboot Port login:  http://$IP_apc:8080/
User Name: $apc_name
Authentication Phrase: $apc_password
*** Password is case SeNsItIvE ***

The APC Reboot Port device only permits a single login at a time, each APC
unit supports 8 servers. It is possible that when you attempt to login, it
will be busy. Simply wait a few minutes and try again if this happens to
you.

Please verify the above APC login name and Password. It may have been
changed from your requested password because of the requirements of the APC
server itself.

---------------------------------------------------
MRTG Bandwidth Information:

You may track your Server Bandwidth utilization with our MRTG graphs. You
may view the MRTG graph for your server at:
http://www.4mrtg.com/$rack/$server_id

*** The MRTG Graph URL above is case SeNsItIvE ***

---------------------------------------------------
OUR PRIMARY & SECONDARY DNS SERVERS

Primary Name Server Address:  ns1.raq4less.com
Primary Name Server IP Address:  64.83.108.17

Secondary Name Server Address:  ns3.raq4less.com
Secondary Name Server IP Address:  64.83.108.18

Please let us know if you need any special DNS entries on our DNS Servers.
You are free to run your own DNS servers if you choose. If you need for us
to pass Reverse deligation to you on your IP addresses, please let us know.

By Default, we have made the following entires into our DNS Servers.

A   $domain_name          $IP_primary
A   www.$domain_name      $IP_primary

MX  $domain_name          www.$domain_name

---------------------------------------------------
Support Desk Information:

Please visit our Support Desk at: http://www.raq4less.com/cgi-bin/support
Create an account for yourself, ALL support requests need to go into the
Support Desk for best quality of service.

---------------------------------------------------
Cobalt Server Manuals:

If you are renting a Raq4 OS server, You may download a copy of the Cobalt
Raq 4 Manual from:
http://www.raq4less.com/selfhelp/pdf/raq4.pdf

If you are renting a Raq550 server, You may download a copy of the Cobalt
Raq 550 Manual from:
http://www.raq4less.com/selfhelp/pdf/550-User_Man_en.pdf

---------------------------------------------------
Suggestions:

You are encouraged to turn off TELNET and use SSH instead.

If you have any questions, please don't hesitate to ask.
We wish you the best with your Cobalt Raq Server and with $domain_name

Thanks!  And welcome to the Raq4less Community!


Warmest Regards,

Jeff Edwards,
http://www.Raq4less.com :: Home of the $79 Dedicated Cobalt Server

Notes: Today's Charge to your Credit Card was: $/$total_charge

Setup Fee: $/$setup
Prorated rental: $/$prorated
Total Charge was: $/$total_charge

Raq4less.com bills all accounts on the first day of each month, this first
rental is pro-rated based upon the number of days left in the current month.
Today is free.