RE: [cobalt-users] RAQ550 Stats stopped working after unsuccessful update

["Networkers Web Services" <web@xxxxxxxxxxxxxxxxx>]

Yeah, you're right...
I've manually renamed the .htaccess file and have tried a few different
things (see below), to try and force the b0x to re-create the .htaccess
file...

I have tried adding new users (and making them Site Administrators),
deleting all users, changing site settings (enabling / disabling ftp /
cgi / php, etc), enabling / disabling the site, even tried renaming the
hostname for the domain, but I can't force it to recreate a .htaccess
file automatically.


I think removing and re-adding the site might fix it, but since the
problem wasn't cause by us end-users in the first place, I don't feel
like doing that to 200 web sites, so Cobalt better come up with a
solution / fix for this one.

But if anyone else knows how to fix it in the meantime, please let us
know - thanks in advance =)



Cheers,
Andy.


-----Original Message-----
From: cobalt-users-admin@xxxxxxxxxxxxxxx
[mailto:cobalt-users-admin@xxxxxxxxxxxxxxx] On Behalf Of Thomas Petersen
Sent: Wednesday, 11 December 2002 3:17 PM
To: cobalt-users@xxxxxxxxxxxxxxx
Subject: Re: [cobalt-users] RAQ550 Stats stopped working after
unsuccessful update


I'm having the same problem, seems to be the .htaccess file in the
stats/ folder. If i remove the .htaccess, stats works, but without
access control :(

/Thomas Petersen, Denmark



----- Original Message -----
From: "Networkers Web Services" <web@xxxxxxxxxxxxxxxxx>
To: <cobalt-users@xxxxxxxxxxxxxxx>
Sent: Wednesday, December 11, 2002 12:59 AM
Subject: [cobalt-users] RAQ550 Stats stopped working after unsuccessful
update


>
> Hello,
>
> We recently attempted to install a security update via the RAQ550's 
> web interface. It didn't really seem to work, as the "installing" page

> just kept refreshing at "Initialising - 0% done so far" - we left it 
> this way for 10 minutes, and now Webaliser Stats aren't working 
> anymore (an "Internal Server Error" page appears when we try and visit

> www.domainname.com/stats/ - "The server encountered an internal error 
> or misconfiguration and was unable to complete your request. Your 
> administrator may not have enabled CGI access for this directory.")
>
> We've tried rebooting the server too. Does anyone know anything we 
> could try?
>
>
> Cheers,
> Andy.
>
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