Re: [cobalt-users] Webalyser

["Brian N. Smith" <support@xxxxxxxxxx>]

---- Original Message -----
From: "Andy Jacobs"
Sent: Sunday, December 08, 2002 7:17 PM
Subject: [cobalt-users] Webalyser


> Hi All,
>
> Something very strange has happened.  I can still login using
> www.site.com/siteadmin but when I try www.site.com/stats it won't let me,
> despite using the same username and passwords I've been using for ages.
> I've tried resetting the password through the GUI and re entering it just
in
> case Windows is screwing it up.  Anyone have any ideas?  Nothing has
> changed.  No patches loaded, no nothing.
>
> Cheers
>
> Andy
> _____________________________________

Andy,

You can start by checking out what your .htaccess says.  (Meaning, look at
the file).  See where it is pulling the information from.  If it says some
like
"AuthUserFile /home/sites/blah.net/.htpasswd".  Try to delete the file
and recreate it using "htpasswd".  If it looks like it goes from the system
file
DO NOT DELETE (/etc/passwd), if you do ... you are hosed.

Check out your error log located in: /var/log/httpd/error.  See what that
says ... what I do, to see the exact error, and know you are looking at the
right one.

tail -f /var/log/error

bring up your web browser, and try to connect to your site again.  It should
give you a decent idea of what the problem is.

Good Luck,

Brian N. Smith
NuOnce Networks
www.nuonce.net