RE: [cobalt-users] 10061 pop error

[BSmith@xxxxxxxxxxx]

-----Original Message-----
From: jale@xxxxxxxxxx [mailto:jale@xxxxxxxxxx]
Subject: [cobalt-users] 10061 pop error

I have a specialized program for picking up email that is getting a 10061 
pop error. I think this is what I get every so often in my Eudora with a 
message something like /var/spool/mail .pop.lock busy (going from memory). 
I think the lock file needs to be deleted when these messages/problems 
won't resolve themselves, but I can't find the files.

Is that the correct solution? Where are the pop lock files, if that is the 
correct solution?

Thanks (oh, and my user is down, I'm in a hurry on this :)
Jale

_____________________________________

Must be in a hurry, you forgot to research first :)  Just took 1 minute
(j/k)

~Brian

There most likely is a pop lockfile for the the user. The lockfile will be
in the format

.username.pop
where username is the name of the account running into this problem in the
/var/spool/mail directory. Telnet into your server and change to the
/var/spool/mail directory and type 
ls -al

if you see a lockfile for this user, remove the lockfile (you don't have to
remove the mail file) and the user should be able to check mail.

This usually occurs when users are downloading their mail and, for whatever
reason, the mail client software quits unexpectedly. 
The server doesn't clean up lock files.

Another possibility is when a user connects to download email, a temporary
copy of their mailbox is created. If the mailbox size is larger than the
available space in that user's quota, the user will get an error message
when attempting to download their mail and sometimes this lock file is not
cleaned up.