[cobalt-users] mail server not responding update:

[jale@xxxxxxxxxx]

An FYI update, still any other ideas are appreciated:

I am still getting my mail-server-not-responding about once per hr, 
sometimes once every few hrs. It does not appear to be at all load related. 
The company that we co-host with has a monitoring program that just sent me 
this email:

> From: sitescope@xxxxxxx
> To: jale@xxxxxxxxxx
> Subject: SiteScope Alert, error, RAQ - SMTP, unable to connect to server 
> (216.xxx.xxx.xxx)
> X-Mailer: SiteScope
> Date: Sat, 24 Aug 2002 15:40:42 -0400
>
> This alert is from SiteScope at http://216.xxx.xxx.xxx/SiteScope
>
> Monitor:  RAQ:RAQ - SMTP
> Group:    RAQ
> Status:   unable to connect to server
> Sample #: 639
>
> Time:     3:40 PM 8/24/02
>
> For documentation about alerts, go to:
>   http://216.xxx.xxx.xxx/SiteScope/docs/AlertHelp.htm
>
> More information:
>
> This message is returned when the server does not accept the connection.
> Check that the server and server process are running.
> Check the load on the server.
> Check the load on the network.
>
>
> A ping of the internet connection to 216.xxx.xxx.xxx was ok (average of 
> 0.01 seconds).
>
> This suggests that the problem may be a server application that has 
> stopped running
> or is too busy to handle requests.
>
>
> ----------------------   Detail   ----------------------
>
>
> Host Name: 216.xxx.xxx.xxx
> Port Number: 25
> Update every: 600
> Title: RAQ - SMTP
> Timeout: 60.00 sec
>
>
> groupID: RAQ
>
>
>
>
> -----------------------------------------------------
> SiteScope license for 1250 monitors, 480 used
>
> For info about ordering, upgrades, and support:
>    http://www.freshwater.com
>    julie-support@xxxxxxxxxxxxxx
>    303-443-2266 x6800
> -----------------------------------------------------