[cobalt-users] relaying / email forwarding problem

[Shaun Johnston <shaun@xxxxxxxxxxxxxxxx>]

Hi there

We have a client who is adamant that he get his email forwarded from our RaQ 
to his ISP email account.

We've set this forwarding for his email account using the RaQ's GUI, but any 
attempts to send email to his RaQ account's email address result in a 
'Relaying Denied, check mail first' standard POP before relay message.

We have the RaQ's IP and primary domain in the 'Relaying for Following Hosts / 
Domains' field in the Email config.

We have called up his ISP and were told that we need to set up the forward so 
that it pushes the client's username and password for authentication along 
with the message. I won't pretend to know _how_ to do something like this, 
nor would I want to delve into the RaQ's backend workings to attempt to 
introduce this even if I did know how, lest I break its functionality!

Since I'm in the dark about this forwarding process the ISP has outlined, 
would anyone be able to inform me if this is a standard way of handling 
forwards, or whether the 'solution' could be borne of a miscommunication 
regarding the problem?

Thanks a lot,

Shaun Johnston