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[cobalt-users] Urchin woes on Raq3
- Subject: [cobalt-users] Urchin woes on Raq3
- From: support <mi@xxxxxxxxxxx>
- Date: Mon Apr 22 00:46:00 2002
- List-id: Mailing list for users to share thoughts on Cobalt products. <cobalt-users.list.cobalt.com>
Since we upgraded from the regular Urchin Dedicated (3303d) to the
RaQ version, we haven't gotten it to work properly.
The problem seems to be that logrotate is somehow working right
before Urchin processes the stats. As a result, the stats are
showing like 14-15 visitors for a site that is actually getting
10,000 + a day, etc. I have tried to get help from Quantified but
nothing... (and yes, we do have a license). Is anyone running Urchin
successfully? If so I'd really appreciate some help...thanks!
Makiko Itoh
PRODOK Engineering, http://www.prodok.com