RE: [cobalt-users] URGENT: Server not responding! Suggestions?

["Casselman, Chad" <ccasselman@xxxxxxxxxxxxxxx>]

> -----Original Message-----
> From: Dan Kriwitsky [mailto:list1@xxxxxxxxxxxxxxxxxxxx]
> Sent: Tuesday, April 16, 2002 9:12 AM
> To: cobalt-users@xxxxxxxxxxxxxxx
> Subject: RE: [cobalt-users] URGENT: Server not responding! 
> Suggestions?
> 
> 
> > On April 15, 2002 10:21 pm, you wrote:
> > > > Date: Mon, 15 Apr 2002 22:02:58 -0400
> > > > From: "Casselman, Chad" <ccasselman@xxxxxxxxxxxxxxx>
> > > >
> > > > I have a RAQ2 colocated at AITCOM.NET.  It just quit responding 
> > > > today and I am getting little to no tech support from them.
> > Better yet, reply off-list to this unfortunate situation if 
> > you want to 
> > promote yourself.  Advertising isn't really appropriate to 
> > this list (as per 
> > the FAQ).
> > 
> 
> Or, even better, see www.webhostingtalk.com or
> news:news.admin.net-abuse.email for a lot of details about aitcom.net
> and other alternatives.
> -- 
> Dan Kriwitsky
> 
>  
> 

Well to make a long story short, AIT stopped auto-drafting my credit card
about 3 months ago so they pulled the plug on my server.  No warning, no
reasons, and none of the first 12 support technicians knew this information.
They finally billed my credit card, which they had on file the whole time,
and said they would try to get my server back up.  9 hours and 2 phone calls
later the machine comes up with no problems.  

I am now trying to put a backup solution on the server and then it is
MOVING!!  I am looking for a new host to colocate with, so please reply to
me off-list.

TOTAL TIME DOWN: 22 hours

Thanks everyone!

chad