Re: [cobalt-users] "Moving" a users email ?

[Gerald Waugh <gwaugh@xxxxxxxxxxxxxxxxxxxxxxx>]

On Thu, 11 Apr 2002, Chuck Lewis wrote:
> Hi folks,
> 
> WHAT a week - and I am a positive, upbeat person :-) !
> 
> All kinds of weird stuff going on and no easy answers...
> 
> In one case, I have a user at a remote site that has been getting email just
> FINE for over a year. Then as of Monday of this week she cannot get to our
> Cobalt Qube 2.
> 
> We are running on a Frame Relay network and all remote sites are linked back
> here. There have been NO changes. All PC's use Ethernet/TCP/IP and are
> running Windows NT. She is using Netscape Communicator. POP3 setup. I have
> had her verify TCP/IP and mail server settings, etc. No luck.
> She can browse fine, I can ping her, etc. Just refuses to see the mail
> server which is the Qube 2, when she is checking for email.
> 
> So I am CLUELESS as to what to do but while I try to figure this out I was
> wondering if there is ANY WAY to:
> 
> (1) take her mail that is queued to her account on the Qube 2 and forward it
> to either a new account I set up on the Qube that forwards to her AOL
> account which she can get to OK
> 
> - OR -
> 
> (2) just get her queued email straight to her AOL account ?
> 
> Thanks in advance !
> 

It's hard to forward mail that is in a mailbox, Its one big text file!!!
Can you login to her email account,
like say use telnet
telnet ip.ad.re.ss 110
user username
pass userpassword
list
quit

This way you can see if it is a user login issue...

excuse the cc, but thought you were in a hurry

--
Gerald Waugh
http://www.frontstreetnetworks.com
Front Street Networks LLC - 203-785-0699
229 Front Street, Ste. #C, New Haven CT, 06513-3203