[cobalt-users] RaQ2 Erasing e-mail Aliases

[Mike <mike@xxxxxxxx>]

On our RaQ2, whenever I change the "Maximum allowed disk space" on a site
account from the admin, site maintenance, control screen it erases that
account's primary user's Email Aliases! Can anyone confirm this? Sounds
like a Cobalt Screen Interface bug. Anyone have a patch/work around?

It had been driving me crazy for months because we would have clients
"randomly" reporting that their e-mail was no longer working (e-mail was
being rejected back to the sender). I would go in and check their account
and the alias field would be blank, thus accepting no mail for that account
even though the "accept e-mail" box was checked. Resetting the aliases back
to @www.domainname.com would naturally fix it. I was ready to accuse the
ISP of restoring prior backups without informing us, etc. Only today did I
finally make the connection as I typically change the site limits at the
begining of the month, to allow the log files to collect an entire month
for monthly log reports (increasing the maximum allowed size also increases
the size the logs grow to before they get compressed - I know it's a hack,
but for some reason I can't get the setting to allow logs to grow until the
end of the month to take precedence over the default settings.)

Thanks in advance for any advice.

Mike