[cobalt-users] RAQ 4i- Mailbox problem

[Nell Bolen <nell@xxxxxxxxxxxxxx>]

Thank you for any help with this. Have searched the list, but apparently
cannot guess the right key words to find anything useful.

Someone sent a huge file to the mailbox. The DSL connection has problems
tonight, too, so a browser mail program download was painfully slow. I
stopped it, enabled telnet momentarily, and then used Pine to delete the
large file. After that, the mailbox won't open. Instead, I get these
messages:

1) From Netscape Mail:

the mail server responded:
(SYS/PERM) Unable to process From lines (envelopes) in
/var/spool/mail/domain-name;

2) PINE tells me:

Can't open inbox file:/var/spool/mail/domain-name not in valid mailbox
format

I looked via FTP at /var/spool/mail/domain-name only to find out that it
is not a folder. Sorry to be so dense about this, but I have practically
no experience with mail problems other than a "stuffed" box.

Have temporarily enabled a forward of this box's mail to another account
I have, but would appreciate knowing how to correct this problem for
future occasions when a client mailbox won't work anymore. Also, I hope
the forward works and I get to read any responses from this list.

Thank you very much for any help, info and pointers.

Regards, Nell Bolen
nell@xxxxxxxxxxxxxx